1. Introduction
Ammar Worldwide Web Design, the owner and operator of www.worldwideaccounting.online ("Website"), is committed to protecting your personal data in compliance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and applicable international best practices.
By using our website or Services, you confirm that you have read, understood, and agree to this Privacy Policy.
2. Personal Data We Collect
We may collect the following categories of personal data:
- Identification Data – Full name, company details, trade license, Emirates ID, or passport details (if required).
- Contact Data – Email address, phone number, billing address, business address.
- Financial Data – Payment information, bank details (if applicable), accounting records you provide.
- Login & Account Data – Username, password, IP address, device and browser information.
- Usage Data – Interactions with our Website, log files, cookies, and system performance metrics.
3. How We Use Your Data
We process personal data for the following purposes:
- Delivering and maintaining our accounting software.
- Processing payments, subscriptions, and invoices.
- Providing customer support, technical updates, and service notifications.
- Complying with UAE legal, regulatory, and governmental obligations.
- Enhancing security, preventing fraud, and safeguarding our systems.
- Improving our Website and developing new features.
4. Legal Basis for Processing
Under UAE PDPL, we process your personal data on the following grounds:
- Consent – When you voluntarily provide information.
- Contractual Necessity – To fulfil our agreement with you.
- Legal Obligation – Where required by UAE authorities or applicable law.
- Legitimate Interests – To maintain service functionality, quality, and security.
5. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required by law (e.g., accounting and tax compliance). When data is no longer needed, it will be securely deleted or anonymized.
6. Data Sharing & Disclosure
We may share your personal data with:
- Service Providers – For hosting, payment processing, and IT support (bound by confidentiality agreements).
- Regulatory & Government Authorities – Where disclosure is legally required.
- Affiliates & Business Partners – For integrated service delivery.
- International Transfers – When moving data outside the UAE, we implement safeguards in line with PDPL.
We do not sell or rent personal data to third parties.
7. Cookies & Tracking Technologies
We use cookies and similar tools to:
- Improve site performance and user experience.
- Analyze website traffic and trends.
- Ensure secure login and session management.
You may disable cookies in your browser settings; however, certain Website functions may be limited.
8. Data Security
We implement robust technical and organizational measures, including:
- Data encryption in transit and at rest.
- Multi-factor authentication for account access.
- Secure servers, firewalls, and intrusion detection systems.
- Restricted access to personal data by authorized personnel only.
While we strive to protect your information, no security system is 100% secure.
9. Your Rights (UAE PDPL)
You may exercise the following rights:
- Access your personal data.
- Request correction of inaccurate or incomplete information.
- Request deletion of data ("Right to be Forgotten"), subject to legal requirements.
- Restrict or object to certain processing activities.
- Request a copy of your data in a portable format.
- Withdraw consent at any time (without affecting prior lawful processing).
Submit requests via the contact details below. We aim to respond within 30 days, as per UAE PDPL.
10. Children's Data
Our Services are not intended for individuals under 18. We do not knowingly collect personal data from minors. If such data is found, it will be deleted immediately.
11. Policy Updates
We may update this Policy from time to time. Updates will be posted here with a revised "Last Updated" date. Continued use of our Services means you accept the updated Policy.
12. Contact Us
For inquiries, data requests, or complaints:
Ammar Worldwide Web Design
Dubai, United Arab Emirates
📧 Email: info@aworldwideit.com
📞 Phone: +971 58 5995422